Rossum incident

System outage

Critical Resolved View vendor source →

Rossum experienced a critical incident on April 9, 2026 affecting US east coast, lasting 16h 43m. The incident has been resolved; the full update timeline is below.

Started
Apr 09, 2026, 03:42 PM UTC
Resolved
Apr 10, 2026, 08:25 AM UTC
Duration
16h 43m
Detected by Pingoru
Apr 09, 2026, 03:42 PM UTC

Affected components

US east coast

Update timeline

  1. investigating Apr 09, 2026, 03:42 PM UTC

    We are currently experiencing a system-wide outage. Our team is already investigating the situation.

  2. investigating Apr 09, 2026, 04:02 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Apr 09, 2026, 04:19 PM UTC

    The team identified the root cause, applied the fix and continues to monitor the situation. The system is operational back again.

  4. resolved Apr 10, 2026, 08:25 AM UTC

    This incident has been resolved.