Rossum incident

Application slowdown

Minor Resolved View vendor source →

Rossum experienced a minor incident on March 3, 2025 affecting EU Ireland, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 03, 2025, 03:02 PM UTC
Resolved
Mar 03, 2025, 04:55 PM UTC
Duration
1h 53m
Detected by Pingoru
Mar 03, 2025, 03:02 PM UTC

Affected components

EU Ireland

Update timeline

  1. investigating Mar 03, 2025, 03:02 PM UTC

    Our application is currently experiencing some slowdown. Our team is already investigating.

  2. resolved Mar 03, 2025, 04:55 PM UTC

    Our team has fixed the underlying issue, and the document processing times should be normal. If you are still experiencing long import times, please get in touch with our support team at [email protected].