Rossum experienced a minor incident on March 25, 2025 affecting EU Frankfurt, lasting 1h 18m. The incident has been resolved; the full update timeline is below.
Affected components
EU Frankfurt
Update timeline
- investigating Mar 25, 2025, 05:49 AM UTC
One of our systems providing fast search and listing of documents has an outage. This affects documents dashboard, which doesn't display changes to documents correctly. Our team is already investigating the situation.
- investigating Mar 25, 2025, 05:51 AM UTC
We are continuing to investigate this issue.
- monitoring Mar 25, 2025, 06:01 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 25, 2025, 06:19 AM UTC
This incident has been resolved.