Rossum incident

Application slowdown

Minor Resolved View vendor source →

Rossum experienced a minor incident on April 3, 2025 affecting EU Frankfurt, lasting 1h 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2025, 06:44 AM UTC
Resolved
Apr 03, 2025, 07:49 AM UTC
Duration
1h 5m
Detected by Pingoru
Apr 03, 2025, 06:44 AM UTC

Affected components

EU Frankfurt

Update timeline

  1. investigating Apr 03, 2025, 06:44 AM UTC

    Our application is currently experiencing slowdown when processing incoming documents. Our team is already investigating.

  2. identified Apr 03, 2025, 07:17 AM UTC

    Identified the source of slowdown, working towards fix.

  3. monitoring Apr 03, 2025, 07:21 AM UTC

    Situation should be stabilized

  4. resolved Apr 03, 2025, 07:49 AM UTC

    This incident has been resolved.