Rossum incident

Component outage

Major Resolved View vendor source →

Rossum experienced a major incident on April 8, 2025 affecting EU Ireland and Japan Tokyo and 1 more component, lasting 4h 17m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2025, 10:30 AM UTC
Resolved
Apr 08, 2025, 02:48 PM UTC
Duration
4h 17m
Detected by Pingoru
Apr 08, 2025, 10:30 AM UTC

Affected components

EU IrelandJapan TokyoEU FrankfurtUS east coast

Update timeline

  1. investigating Apr 08, 2025, 01:57 PM UTC

    Several of legacy integrations were broken by misconfiguration. Outage started at 10:35 CEST and was resolved 15:43 CEST. We are monitoring the situation.

  2. monitoring Apr 08, 2025, 01:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Apr 08, 2025, 01:59 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Apr 08, 2025, 02:48 PM UTC

    This incident has been resolved.