Rossum incident

Service outage

Critical Resolved View vendor source →

Rossum experienced a critical incident on April 15, 2025 affecting Japan Tokyo, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Apr 15, 2025, 07:45 AM UTC
Resolved
Apr 15, 2025, 08:13 AM UTC
Duration
28m
Detected by Pingoru
Apr 15, 2025, 07:45 AM UTC

Affected components

Japan Tokyo

Update timeline

  1. investigating Apr 15, 2025, 08:04 AM UTC

    We are currently investigating this issue.

  2. identified Apr 15, 2025, 08:08 AM UTC

    Infrastructure issue identified.

  3. monitoring Apr 15, 2025, 08:11 AM UTC

    Platform is operational, we are monitoring all components.

  4. resolved Apr 15, 2025, 08:13 AM UTC

    Platform is fully operational now.