Rootnet experienced a minor incident on November 20, 2023 affecting Rootnet.email - SMTP, lasting 1h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Rootnet.email - SMTP
Update timeline
- investigating Nov 20, 2023, 09:27 AM UTC
We are currently seeing an elevated mail-queue on our outgoing mail delivery platform (SpamExperts). Our vendor is currently investigating the issue. While the incident is ongoing, outgoing mail-delivery may be delayed.
- investigating Nov 20, 2023, 11:15 AM UTC
All services have recovered. SpamExperts has also informed us that they have fixed the underlying issue of this disruption.
- resolved Nov 20, 2023, 11:16 AM UTC
This incident has been resolved.