Rootnet incident

Network disruption BIT, Ede

Major Resolved View vendor source →

Rootnet experienced a major incident on July 15, 2024 affecting Internet Uplink - BIT, Ede, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2024, 10:41 PM UTC
Resolved
Jul 15, 2024, 11:11 PM UTC
Duration
29m
Detected by Pingoru
Jul 15, 2024, 10:41 PM UTC

Affected components

Internet Uplink - BIT, Ede

Update timeline

  1. investigating Jul 15, 2024, 10:41 PM UTC

    We are currently availability issues with one of our IP-ranges within the BIT datacenter. We are currently investigating this issue. We will update this post before 01:10.

  2. resolved Jul 15, 2024, 11:11 PM UTC

    Our networkprovider has resolved the issue. All services are available again. Due to this outage the IP-range 185.173.22.0/24 was unavailable between 00:10 and 01:00. Other IPv4-ranges as well as all IPv6-ranges were unaffected. We will discuss this issue with our networkprovider in order to determine the root cause of this outage.