Rootly incident

Intermittent Issues Loading Web Platform and Slack App

Minor Resolved View vendor source →

Rootly experienced a minor incident on November 12, 2025 affecting Slack App and Web Platform and 1 more component, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 12, 2025, 09:40 PM UTC
Resolved
Nov 12, 2025, 10:06 PM UTC
Duration
25m
Detected by Pingoru
Nov 12, 2025, 09:40 PM UTC

Affected components

Slack AppWeb PlatformStatus Pages

Update timeline

  1. investigating Nov 12, 2025, 09:40 PM UTC

    We are investigating issues affecting our Web Platform and Slack. Rootly On-Call is unaffected.

  2. monitoring Nov 12, 2025, 10:03 PM UTC

    We have a fix implemented and are continuing to monitor. Some customers may notice slightly slower performance.

  3. monitoring Nov 12, 2025, 10:04 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Nov 12, 2025, 10:20 PM UTC

    This incident has been resolved.