Rootly incident

Some users seeing errors loading dropdowns and alert index page

Minor Ongoing View vendor source →

Rootly is currently experiencing a minor incident affecting Rootly Production Status service, which began 2d ago. The vendor's full update timeline is below.

Started
Aug 27, 2026, 12:57 PM UTC
Resolved
Ongoing
Duration
● 1d 18h
Detected by Pingoru
Aug 27, 2026, 12:57 PM UTC

Affected components

Rootly Production Status service

Update timeline

  1. investigating Aug 27, 2026, 12:48 PM UTC

    Aug 27 , 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert index table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.

  2. investigating Aug 27, 2026, 12:57 PM UTC

    Aug 27 , 05:57 PDT Resolved - This incident has been resolved. Aug 27 , 05:41 PDT Investigating - We're aware that some users are experiencing errors (including intermittent 500 responses) when loading certain dropdown/selection menus and alert index table. On-call paging and alerting is unaffected. We're actively investigating and will post updates as we learn more.