Rootly incident
Intermittent Issues Accessing Rootly due to Cloudflare
Rootly experienced a minor incident on November 18, 2025 affecting On-Call and Slack App and 1 more component, lasting 2h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 18, 2025, 11:54 AM UTC
We are seeing upstream Cloudflare issues at the moment. They are experiencing a global outage that we are monitoring. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7 It appears to be intermittent depending on the users location.
- monitoring Nov 18, 2025, 12:19 PM UTC
We are seeing strong recovery across most regions (NA, EMEA, APAC, etc.). Everything appears to be functioning as expected for most users (some still require retries and is intermittent). We are continuing to monitor. https://www.cloudflarestatus.com/incidents/8gmgl950y3h7
- monitoring Nov 18, 2025, 12:49 PM UTC
We are seeing degraded affects across several regions still for some users. We are continuing to monitor.
- monitoring Nov 18, 2025, 01:19 PM UTC
We are seeing degraded affects across several regions still for some users (some with stronger recovery than others). We are continuing to monitor.
- monitoring Nov 18, 2025, 01:37 PM UTC
We are seeing degraded affects across several regions still for some users. We are continuing to monitor. Cloudflare has identified the issue and implementing a fix: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7.
- monitoring Nov 18, 2025, 01:42 PM UTC
We are continuing to monitor for any further issues.
- monitoring Nov 18, 2025, 01:44 PM UTC
We are continuing to monitor for any further issues.
- resolved Nov 18, 2025, 01:58 PM UTC
All regions are showing healthy traffic and all products are working as expected. We will continue to monitor out of precaution.