Root incident

Delayed email delivery

Major Resolved View vendor source →

Root experienced a major incident on October 28, 2025 affecting API, lasting 1h 51m. The incident has been resolved; the full update timeline is below.

Started
Oct 28, 2025, 01:38 PM UTC
Resolved
Oct 28, 2025, 03:30 PM UTC
Duration
1h 51m
Detected by Pingoru
Oct 28, 2025, 01:38 PM UTC

Affected components

API

Update timeline

  1. identified Oct 28, 2025, 01:38 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved Oct 28, 2025, 08:06 PM UTC

    This incident has been resolved.