Root incident

Product Module code not executing

Critical Resolved View vendor source →

Root experienced a critical incident on November 26, 2025 affecting API, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 26, 2025, 11:12 AM UTC
Resolved
Nov 26, 2025, 11:57 AM UTC
Duration
45m
Detected by Pingoru
Nov 26, 2025, 11:12 AM UTC

Affected components

API

Update timeline

  1. monitoring Nov 26, 2025, 11:20 AM UTC

    The issue has been identified and rollback. We are continuing investigations across all domains.

  2. monitoring Nov 26, 2025, 11:21 AM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Nov 26, 2025, 11:46 AM UTC

    Degraded performance. We are continuing to monitor and resolve any further issues.

  4. resolved Nov 26, 2025, 11:57 AM UTC

    This incident has been resolved.