RoomKeyPMS incident

East Server Slowdown Issues

Minor Resolved View vendor source →

RoomKeyPMS experienced a minor incident on February 5, 2023 affecting East Server, lasting 20h 31m. The incident has been resolved; the full update timeline is below.

Started
Feb 05, 2023, 07:17 PM UTC
Resolved
Feb 06, 2023, 03:48 PM UTC
Duration
20h 31m
Detected by Pingoru
Feb 05, 2023, 07:17 PM UTC

Affected components

East Server

Update timeline

  1. investigating Feb 05, 2023, 07:17 PM UTC

    We are currently investigating this issue.

  2. investigating Feb 05, 2023, 07:17 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Feb 05, 2023, 11:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 06, 2023, 03:48 PM UTC

    This incident has been resolved.