RoomKeyPMS incident

Server Connectivity Issues

Critical Resolved View vendor source →

RoomKeyPMS experienced a critical incident on January 10, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 11:00 AM UTC
Resolved
Jan 10, 2024, 11:00 AM UTC
Duration
—
Detected by Pingoru
Jan 10, 2024, 11:00 AM UTC

Update timeline

  1. resolved Jan 26, 2024, 06:51 PM UTC

    Between 3:28 PM to 3:39 PM PST, clients experienced connectivity issues with RoomKeyPMS. This issue was immediately investigated by our Product & Development Teams. A tune-up was applied to our infrastructure to resolve the issue.