RoomKeyPMS incident

Fullsteam | New issue regarding Card Present Processing

Minor Resolved View vendor source →

RoomKeyPMS experienced a minor incident on April 5, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Apr 05, 2024, 12:00 AM UTC
Resolved
Apr 05, 2024, 12:00 AM UTC
Duration
—
Detected by Pingoru
Apr 05, 2024, 12:00 AM UTC

Update timeline

  1. resolved Apr 04, 2024, 03:30 PM UTC

    Fullsteam advised there was an issue identified at 4:59 PM PST with Azure SQL and was immediately monitored. This issue intermittently affected all attempted transactions. Fullsteam monitoring indicated no further Azure SQL errors moving into the next few hours after being identified and the problem has been resolved as of 8:14 PM PST. Fullsteam will continue to work with Azure support channels to ensure resolution.