Robocorp Outage History

Pingoru has recorded 30 incidents for Robocorp: 3 in the last 12 months and 1 in the last 90 days.

30incidents recorded

3last 12 months

1last 90 days

4 hourstypical duration

Incidents per month

Share of hours with an open incident, any severity

Pingoru began tracking Robocorp in April 2026, so earlier months are not shown. Hover a bar for its value.

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Incidents, newest first

Minor September 25, 2026 Gitlab integration failures 5h 11m Robots

Started Sep 25, 2026, 08:54 AM UTC· resolved Sep 25, 2026, 02:06 PM UTC

investigating Sep 25, 2026, 08:54 AM UTC

We are investigating an issue with Gitlab integrations. Task package updates are not going through, and the linking may show as broken. This issue impacts a small subset to customers. We are analyzing the full impact, and will be in touch with the impacted customers directly with mitigation instructions. If you are experiencing issues, we recommend you do NOT try to re-link or otherwise reconfigure the integration.
resolved Sep 25, 2026, 02:06 PM UTC

Fixes have been deployed. Please see our release notes page for more details: https://sema4.ai/docs/automation/release-notes/2026-09-25-gitlab-linking-robustness

Minor July 25, 2026 Maintenance day 4h 26m Robots, API, SSO integration, Website and documentation

Started Jul 25, 2026, 09:22 AM UTC· resolved Jul 25, 2026, 01:49 PM UTC

investigating Jul 25, 2026, 09:22 AM UTC

We are performing database updates in the Robocorp automation platform today. This may result in minor disruptions in service. Practical impact: 1. Identity infrastructure: SSO based logins will be unavailable for a total of 20-30 minutes in each region. This also affects token refreshes, resulting in a chance of logged in users being logged out during the window. Running automations are not affected by this downtime. 2. Execution infrastructure: short window (< 1 minute) of disruptions for each region. The core infrastructure is resilient and we expect no adverse impact to running and scheduled automations, but you may experience e.g. increased rate of failed API requests. The upgrades will be performed within the next few hours. We will close this incident once complete.
resolved Jul 25, 2026, 01:49 PM UTC

All planned updates have been completed.

Critical November 18, 2025 Website and documentation impacted by Cloudflare issues 2h 57m Website and documentation

Started Nov 18, 2025, 02:11 PM UTC· resolved Nov 18, 2025, 05:09 PM UTC

investigating Nov 18, 2025, 02:11 PM UTC

Sema4.ai corporate website at https://sema4.ai and documentation at https://sema4.ai/docs are impacted by the ongoing Cloudflare outage. Please see https://www.cloudflarestatus.com/ for the most up-to-date status updates. We expect the issues to resolve once Cloudflare restores service.
resolved Nov 18, 2025, 05:09 PM UTC

Although Cloudflare still has open issues, our site has been back up and stable for a while. We will close this issue but continue monitoring the situation.

Major October 20, 2025 Issues on US based deployments 18h 28m Robots, API, SSO integration

Started Oct 20, 2025, 12:36 PM UTC· resolved Oct 21, 2025, 07:05 AM UTC

monitoring Oct 20, 2025, 12:36 PM UTC

We're monitoring issues on our US based deployments. Some of the services are recovering but at the moment there are issues with e.g. robot process run executions and scheduling.
resolved Oct 21, 2025, 07:05 AM UTC

The issue affecting our Control Room products in the U.S. region has been fully resolved. All services are now operating normally. Please note that scheduled runs and API triggers initiated during the outage period—between 11:40 PM PDT on October 19 and 3:55 PM PDT on October 20—were likely impacted and may not have executed. We recommend reviewing the status of affected runs in Control Room and manually re-running any missed processes as needed.

Started Mar 15, 2025, 08:28 AM UTC· resolved Mar 15, 2025, 08:55 AM UTC

investigating Mar 15, 2025, 08:28 AM UTC

Today's database upgrade 3/3: SSO integration database engine upgrade for US based deployments is in progress. SSO-based users may encounter failures in login or session refresh. Backend services or API access is not impacted.
resolved Mar 15, 2025, 08:55 AM UTC

Upgrade is complete and we are monitoring the performance.

Started Mar 15, 2025, 08:00 AM UTC· resolved Mar 15, 2025, 08:26 AM UTC

identified Mar 15, 2025, 08:00 AM UTC

Today's database upgrade 2/3: SSO integration database engine upgrade for EU based deployments is in progress. SSO-based users may encounter failures in login or session refresh. Backend services or API access is not impacted.
identified Mar 15, 2025, 08:26 AM UTC

Upgrade is complete and we are monitoring the performance.
resolved Mar 15, 2025, 08:26 AM UTC

This incident has been resolved.

Started Mar 15, 2025, 07:35 AM UTC· resolved Mar 15, 2025, 07:54 AM UTC

investigating Mar 15, 2025, 07:35 AM UTC

Today's database upgrade 1/3: core database engine upgrade for eu1 (Ireland) Control Room instance is in progress. We expect slightly increased error rates during a 10 minute time window in all Control Room services.
resolved Mar 15, 2025, 07:54 AM UTC

Upgrade is complete and we are monitoring the performance.

Started Feb 25, 2025, 08:16 AM UTC· resolved Feb 25, 2025, 08:30 AM UTC

investigating Feb 25, 2025, 08:16 AM UTC

As previously announced, we are performing a database update on the eu2 Control Room instance hosted in Frankfurt, Germany. Occasional API call failures or other minor disruptions in service may be expected during the update. Our team is closely monitoring the progress, and we will keep this page up to date with status.
resolved Feb 25, 2025, 08:30 AM UTC

Upgrade on eu2 is complete. Apologies for the inconvenience.