Robly incident

Live Chat Support Unavailable

Minor Resolved View vendor source →

Robly experienced a minor incident on October 1, 2026 affecting Web Portal, lasting 1d 2h. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 01:50 PM UTC
Resolved
Oct 02, 2026, 04:50 PM UTC
Duration
1d 2h
Detected by Pingoru
Oct 01, 2026, 01:50 PM UTC

Affected components

Web Portal

Update timeline

  1. investigating Oct 01, 2026, 01:50 PM UTC

    Our third-party live chat provider is experiencing an outage, so Robly’s live chat is currently unavailable. Our support team is still available by email ([email protected]). We’re monitoring the issue and will provide an update when live chat is restored. We apologize for the inconvenience.

  2. resolved Oct 02, 2026, 04:50 PM UTC

    This incident has been resolved.