Roam experienced a major incident on August 12, 2025 affecting Meetings & A/V, lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Meetings & A/V
Update timeline
- identified Aug 12, 2025, 02:49 PM UTC
Some customers that use Telecom Argentina S.A. are having trouble joining Roam meetings. We are currently working on a mitigation.
- resolved Aug 12, 2025, 05:15 PM UTC
We have applied a mitigation. Once Argentina-based users restart their Roam application, this issue should be resolved. We identified that some other Argentina-based users may have been affected by this issue.