Roam incident

Chat Message Delivery Delay

Major Resolved View vendor source →

Roam experienced a major incident on January 27, 2023, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2023, 04:18 PM UTC
Resolved
Jan 27, 2023, 05:34 PM UTC
Duration
1h 15m
Detected by Pingoru
Jan 27, 2023, 04:18 PM UTC

Update timeline

  1. investigating Jan 27, 2023, 04:18 PM UTC

    We're currently investigating an issue causing chat messages to not be delivered in real-time.

  2. monitoring Jan 27, 2023, 04:38 PM UTC

    Chat delivery has stabilized and we're monitoring the situation.

  3. resolved Jan 27, 2023, 05:34 PM UTC

    This incident has been resolved.