Roam incident

Issue logging into Roam

Notice Resolved View vendor source →

Roam experienced a notice incident on February 6, 2023, lasting 11h 38m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2023, 04:07 PM UTC
Resolved
Feb 07, 2023, 03:45 AM UTC
Duration
11h 38m
Detected by Pingoru
Feb 06, 2023, 04:07 PM UTC

Update timeline

  1. investigating Feb 06, 2023, 04:07 PM UTC

    We are currently investigating reports that some users are unable to log into Roam and seeing intermittent chat errors.

  2. identified Feb 06, 2023, 06:55 PM UTC

    This issue has been identified and we deploying a fix.

  3. monitoring Feb 06, 2023, 07:07 PM UTC

    A fix has been deployed and we are continuing to monitor.

  4. resolved Feb 07, 2023, 03:45 AM UTC

    This incident has been resolved.