Roam incident

Some US based users unable to join meetings

Notice Resolved View vendor source →

Roam experienced a notice incident on March 31, 2023, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Mar 31, 2023, 04:04 PM UTC
Resolved
Mar 31, 2023, 07:28 PM UTC
Duration
3h 24m
Detected by Pingoru
Mar 31, 2023, 04:04 PM UTC

Update timeline

  1. investigating Mar 31, 2023, 04:04 PM UTC

    Our monitoring is indicating that some US based users are unable to connect to meetings. We are investigating and will restore service shortly.

  2. monitoring Mar 31, 2023, 04:58 PM UTC

    As of 12:15 ET service was restored. We are continuing to monitor and look into the root cause.

  3. resolved Mar 31, 2023, 07:28 PM UTC

    The service is stable.