Roam incident

Errors in Roam chat

Notice Resolved View vendor source →

Roam experienced a notice incident on January 10, 2024, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Jan 10, 2024, 02:37 PM UTC
Resolved
Jan 10, 2024, 06:24 PM UTC
Duration
3h 46m
Detected by Pingoru
Jan 10, 2024, 02:37 PM UTC

Update timeline

  1. investigating Jan 10, 2024, 02:37 PM UTC

    Roam chat is currently unavailable. We are working on remediation and will provide another update by 10 AM ET.

  2. identified Jan 10, 2024, 03:03 PM UTC

    Service has been partially restored, but is still less responsive than usual. We are continuing to work on full resolution.

  3. monitoring Jan 10, 2024, 03:38 PM UTC

    We have applied a fix and we are monitoring the results.

  4. resolved Jan 10, 2024, 06:24 PM UTC

    This incident has been resolved.