Roam incident

Meeting connectivity problems in the Eastern US and Western Europe

Notice Resolved View vendor source →

Roam experienced a notice incident on January 23, 2024, lasting 19h 54m. The incident has been resolved; the full update timeline is below.

Started
Jan 23, 2024, 06:15 PM UTC
Resolved
Jan 24, 2024, 02:10 PM UTC
Duration
19h 54m
Detected by Pingoru
Jan 23, 2024, 06:15 PM UTC

Update timeline

  1. monitoring Jan 23, 2024, 06:15 PM UTC

    From approximately 1:00 PM Eastern until 1:10 PM Eastern some customers in the Eastern US and Western Europe may have experienced meeting connectivity issues. The system automatically recovered. We are currently monitoring and doing root cause analysis to prevent this from happening again.

  2. resolved Jan 24, 2024, 02:10 PM UTC

    This incident has been resolved.