Roam incident

Clients could not start screen sharing

Notice Resolved View vendor source →

Roam experienced a notice incident on March 1, 2024, lasting 3h 52m. The incident has been resolved; the full update timeline is below.

Started
Mar 01, 2024, 10:05 AM UTC
Resolved
Mar 01, 2024, 01:58 PM UTC
Duration
3h 52m
Detected by Pingoru
Mar 01, 2024, 10:05 AM UTC

Update timeline

  1. monitoring Mar 01, 2024, 10:05 AM UTC

    From 1 AM ET to 5 AM ET clients could not start a screen share. After starting, the client would appear to be sharing, but remote participants would not see the content. New participants who entered the room would see the share. We have found the issue and restored service.

  2. resolved Mar 01, 2024, 01:58 PM UTC

    This incident has been resolved.