Roam incident

Some users unable to access Roam via the Android app

Major Resolved View vendor source →

Roam experienced a major incident on July 31, 2024 affecting Floor Map and Meetings & A/V and 1 more component, lasting 1h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 03:35 PM UTC
Resolved
Jul 31, 2024, 05:31 PM UTC
Duration
1h 56m
Detected by Pingoru
Jul 31, 2024, 03:35 PM UTC

Affected components

Floor MapMeetings & A/VChatCalendar & Events

Update timeline

  1. identified Jul 31, 2024, 03:35 PM UTC

    We're currently working on a mitigation and will update every hour with progress reports.

  2. resolved Jul 31, 2024, 05:31 PM UTC

    This incident has been resolved.