Roam incident

Elevated Media Fetching Errors

Minor Resolved View vendor source →

Roam experienced a minor incident on August 7, 2024 affecting Chat, lasting 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2024, 03:07 PM UTC
Resolved
Aug 07, 2024, 03:17 PM UTC
Duration
10m
Detected by Pingoru
Aug 07, 2024, 03:07 PM UTC

Affected components

Chat

Update timeline

  1. investigating Aug 07, 2024, 03:07 PM UTC

    We are currently investigating an elevated error rate fetching media (images, videos, and other files).

  2. resolved Aug 07, 2024, 03:17 PM UTC

    This incident has been resolved.