Roam incident

Chat Message Delivery Delays

Minor Resolved View vendor source →

Roam experienced a minor incident on November 6, 2024 affecting Chat, lasting 9m. The incident has been resolved; the full update timeline is below.

Started
Nov 06, 2024, 02:25 PM UTC
Resolved
Nov 06, 2024, 02:34 PM UTC
Duration
9m
Detected by Pingoru
Nov 06, 2024, 02:25 PM UTC

Affected components

Chat

Update timeline

  1. monitoring Nov 06, 2024, 02:25 PM UTC

    Delivering chats and various invites/notifications were delayed

  2. resolved Nov 06, 2024, 02:34 PM UTC

    From 9:02 AM US Eastern to 9:27, sending and delivering chat messages were delayed. This incident is resolved, and we are working on remediation items to prevent further issues.