Roadie incident

Issues with shipment creation.

Major Resolved View vendor source →

Roadie experienced a major incident on April 17, 2024 affecting Core Platform and Shipment API, lasting 5m. The incident has been resolved; the full update timeline is below.

Started
Apr 17, 2024, 02:59 PM UTC
Resolved
Apr 17, 2024, 03:05 PM UTC
Duration
5m
Detected by Pingoru
Apr 17, 2024, 02:59 PM UTC

Affected components

Core PlatformShipment API

Update timeline

  1. investigating Apr 17, 2024, 02:59 PM UTC

    We are currently investigating an issue impacting shipment creation. We have identified the problem and are working to restore services as soon as possible. We will provide an update immediately once available.

  2. resolved Apr 17, 2024, 03:05 PM UTC

    This incident has been resolved and we are now back to normal operations.