Roadie incident

Service Degraded

Critical Resolved View vendor source →

Roadie experienced a critical incident on June 12, 2024 affecting Core Platform, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2024, 02:38 PM UTC
Resolved
Jun 12, 2024, 02:54 PM UTC
Duration
16m
Detected by Pingoru
Jun 12, 2024, 02:38 PM UTC

Affected components

Core Platform

Update timeline

  1. investigating Jun 12, 2024, 02:38 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 12, 2024, 02:38 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 12, 2024, 02:42 PM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 12, 2024, 02:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. monitoring Jun 12, 2024, 02:54 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jun 12, 2024, 02:54 PM UTC

    This incident has been resolved.