Roadie incident

Degraded System Performance

Minor Resolved View vendor source →

Roadie experienced a minor incident on April 25, 2025 affecting Core Platform and Shipment API, lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 12:55 PM UTC
Resolved
Apr 25, 2025, 02:21 PM UTC
Duration
1h 26m
Detected by Pingoru
Apr 25, 2025, 12:55 PM UTC

Affected components

Core PlatformShipment API

Update timeline

  1. investigating Apr 25, 2025, 12:55 PM UTC

    We are currently experiencing degraded system performance within our platform. Our team has identified the issue and are monitoring now.

  2. monitoring Apr 25, 2025, 01:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 25, 2025, 02:21 PM UTC

    This incident has been resolved.