Riverty had 4 outages in the last 2 years totaling 10h 4m of downtime — averaging 0.2 incidents per month.
There were 4 Riverty outages since September 11, 2025 totaling 10h 4m of downtime. Each is summarised below — incident details, duration, and resolution information.
We have to inform you about an incident that was disrupting our service. The merchant portal has been affected since 21 August 11:31 CET until 21 August 14:18 CET During this time we noticed that the option to download invoice documents was unavailable. This has now been fixed, and the function has been restored to normal service.
Unfortunately, we have to inform you about an ongoing incident that is disrupting our service. The service has been affected since 26.May 2026 8:43 AM CET We have escalated the incident to our second line team, who are currently working on resolving the issue. We will provide you with an update within 1 hour.
We are happy to inform you about the incident that was disrupting our service has been resolved. The service has been restored since 26.May 2026 10:05 AM CET
Unfortunately, we have to inform you about an ongoing incident that is disrupting our Merchant Portal. This means that orders are not visible in the Merchant Portal. We have escalated the incident to our second and third line teams, who are currently working on resolving the issue.
We have escalated this issue to a 3rd party provider to assist us with restoring our service.
The incident has been resolved, and the merchant portal is now fully available again
Riverty is currently experiencing a service disruption due to a general outage at our cloud infrastructure provider. Our engineering teams are actively investigating the issue in collaboration with the service provider and are working to restore full service as soon as possible. We will provide further updates as soon as more information becomes available
We are happy to inform you about the incident that was disrupting our service has been resolved after the issues has been solved on cloud service provider. The service has been restored since 29.10.2025 21:45 CET.