RiversideFM Outage History
RiversideFM is up right nowPingoru has recorded 47 incidents for RiversideFM: 10 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 2 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 510 (0%) |
Incidents, newest first
Minor June 17, 2026 Unable to Record in Studio 9m Studio/ Dashboard
Started Jun 17, 2026, 01:18 PM UTC· resolved Jun 17, 2026, 01:28 PM UTC
- investigating Jun 17, 2026, 01:18 PM UTC
Some people are experiencing an issue in studio unable to record and we are actively investigating.
- resolved Jun 17, 2026, 01:28 PM UTC
This incident has been resolved.
Minor June 17, 2026 Issue Investigation 8m Studio/ Dashboard
Started Jun 17, 2026, 01:14 PM UTC· resolved Jun 17, 2026, 01:22 PM UTC
- investigating Jun 17, 2026, 01:14 PM UTC
Some people are experiencing an issue with starting a recording and we are actively investigating. Click 'Subscribe to Updates' at the top right of this page to receive status updates up until the resolution of the issue.
- resolved Jun 17, 2026, 01:22 PM UTC
The issue with starting the recording has been resolved, please let us know if you experience any further issues.
Major March 31, 2026 Issue with accessing the project page 55m Studio/ Dashboard
Started Mar 31, 2026, 04:33 PM UTC· resolved Mar 31, 2026, 05:28 PM UTC
- investigating Mar 31, 2026, 04:33 PM UTC
Some people are experiencing an issue with accessing the project page and we are actively working on resolving it.
- resolved Mar 31, 2026, 05:28 PM UTC
This incident has been resolved.
Major March 31, 2026 Issue with connecting to the studio 1h 24m Studio/ Dashboard, Studio Access for Hosts, Studio Access for Guests
Started Mar 31, 2026, 03:47 PM UTC· resolved Mar 31, 2026, 05:11 PM UTC
- investigating Mar 31, 2026, 03:47 PM UTC
Some people are experiencing an issue with connecting the studio and we are actively working on resolving it.
- investigating Mar 31, 2026, 04:34 PM UTC
We are continuing to investigate this issue.
- investigating Mar 31, 2026, 04:40 PM UTC
We are continuing to investigate this issue.
- resolved Mar 31, 2026, 05:11 PM UTC
The issue with connecting to the studio has been resolved, please let us know if you experience any further issues.
Minor March 25, 2026 Editor exports taking longer 3h 9m Editor
Started Mar 25, 2026, 08:38 PM UTC· resolved Mar 25, 2026, 11:48 PM UTC
- identified Mar 25, 2026, 08:38 PM UTC
We’re aware of an issue affecting video exports in the editor. Exporting may take longer than normal. Our team has identified the root cause and is working on a fix.
- resolved Mar 25, 2026, 11:48 PM UTC
The issue with the Editor taking longer to export has been resolved. Please let us know if you experience any further issues.
Minor February 5, 2026 Transcriptions processing 8h 2m Editor
Started Feb 05, 2026, 03:28 PM UTC· resolved Feb 05, 2026, 11:30 PM UTC
- identified Feb 05, 2026, 03:28 PM UTC
We’re aware of an issue causing Transcriptions to take longer than usual to process, and we’ve identified the root cause Our team is actively working on a fix.
- resolved Feb 05, 2026, 11:30 PM UTC
The issue with Transcriptions has been resolved, please let us know if you experience any further issues.
Minor February 5, 2026 Working on a Resolution 9h 3m Recording upload and processing, Editor
Started Feb 05, 2026, 03:43 AM UTC· resolved Feb 05, 2026, 12:46 PM UTC
- identified Feb 05, 2026, 03:43 AM UTC
We’re aware of an issue causing recordings and transcriptions to take longer than usual to process, and we’ve identified the root cause Our team is actively working on a fix.
- resolved Feb 05, 2026, 12:46 PM UTC
This incident has been resolved.
Major December 18, 2025 Lobby Issue 1h 17m Studio/ Dashboard
Started Dec 18, 2025, 06:34 AM UTC· resolved Dec 18, 2025, 07:52 AM UTC
- identified Dec 18, 2025, 06:34 AM UTC
We’re aware that some users are experiencing issues joining the studio from the lobby and have identified the root cause. The team is actively working on a fix. You can click “Subscribe to Updates” at the top right of this page to receive status updates until the issue is fully resolved.
- identified Dec 18, 2025, 07:24 AM UTC
We are continuing to work on a fix for this issue.
- resolved Dec 18, 2025, 07:52 AM UTC
The issue with joining the studio from the lobby has been resolved, please let us know if you experience any further issues.
Minor November 17, 2025 Clips taking longer to export 4h 47m Editor
Started Nov 17, 2025, 06:45 PM UTC· resolved Nov 17, 2025, 11:33 PM UTC
- identified Nov 17, 2025, 06:45 PM UTC
We’re aware of an issue causing slower clip exports. Files will export successfully, but it may take longer than usual. We’re actively working on a fix.
- resolved Nov 17, 2025, 11:33 PM UTC
The issue with slower clip exports has been resolved, please let us know if you experience any further issues.
Major October 20, 2025 Issues accessing the studio and dashboard 2h 6m Studio/ Dashboard, Studio Access for Hosts, Studio Access for Guests
Started Oct 20, 2025, 10:34 PM UTC· resolved Oct 21, 2025, 12:40 AM UTC
- investigating Oct 20, 2025, 10:34 PM UTC
Some users are currently experiencing issues accessing the studio and dashboard. Our team is actively working to resolve this immediately.
- monitoring Oct 20, 2025, 11:22 PM UTC
We are monitoring the issue.
- resolved Oct 21, 2025, 12:40 AM UTC
The issue with accessing the studio and dashboard has been resolved, please let us know if you experience any further issues.
Critical October 20, 2025 AWS issues affecting the recording and processing of sessions 10h 15m Recording upload and processing, Live streaming/ Webinars
Started Oct 20, 2025, 02:29 PM UTC· resolved Oct 21, 2025, 12:44 AM UTC
- investigating Oct 20, 2025, 02:29 PM UTC
We’re aware of an issue with AWS that is currently affecting the recording and processing of sessions. Our team is actively investigating and closely monitoring the situation.
- identified Oct 20, 2025, 03:03 PM UTC
Due to an issue with AWS, recording processing times will take longer than usual. Our team is closely monitoring the situation.
- identified Oct 20, 2025, 04:10 PM UTC
An issue with AWS is currently affecting the ability to live stream and host webinars. You can continue to record in the studio, but please note recording processing times will take longer than usual. Our team is closely monitoring the situation.
- resolved Oct 21, 2025, 12:44 AM UTC
The issue with AWS affecting recording processing times has been resolved, please let us know if you experience any further issues.
Major September 29, 2025 Accessing the Studio 19m Studio/ Dashboard
Started Sep 29, 2025, 08:20 PM UTC· resolved Sep 29, 2025, 08:39 PM UTC
- investigating Sep 29, 2025, 08:20 PM UTC
Some users are experiencing an issue with accessing the studio and we’re working to resolve it.
- resolved Sep 29, 2025, 08:39 PM UTC
This incident has been resolved.
Minor September 18, 2025 Edits taking longer to export 2h 5m Editor
Started Sep 18, 2025, 07:05 PM UTC· resolved Sep 18, 2025, 09:10 PM UTC
- investigating Sep 18, 2025, 07:05 PM UTC
Some users are experiencing longer-than-usual Export times and we are actively investigating. Click 'Subscribe to Updates' at the top right of this page to receive status updates up until the resolution of the issue.
- resolved Sep 18, 2025, 09:10 PM UTC
The issue has been resolved, please let us know if you experience any further issues.
Major September 3, 2025 Issues of a Third Party Service We Are Using 2h 29m Third Party Services in Use
Started Sep 03, 2025, 07:39 AM UTC· resolved Sep 03, 2025, 10:08 AM UTC
- monitoring Sep 03, 2025, 07:39 AM UTC
We're currently aware of issues on Spotify's side that are impacting Riverside features connected to Spotify. This includes logging in via Spotify (SSO), and uploading or sharing content directly to Spotify. These features and functionalities will become available again once the issue is resolved by Spotify.
- resolved Sep 03, 2025, 10:08 AM UTC
The issue with logging in via Spotify, and uploading or sharing content directly to Spotify has been resolved, please let us know if you experience any further issues.
Minor June 10, 2025 Resolved 5h 31m Third Party Services in Use
Started Jun 10, 2025, 02:20 PM UTC· resolved Jun 10, 2025, 07:51 PM UTC
- monitoring Jun 10, 2025, 02:20 PM UTC
We are aware of the issues our service provider, OpenAI, are having which may cause issues generating Show Notes and Animated Clips. We are actively monitoring their status page.
- monitoring Jun 10, 2025, 02:21 PM UTC
We are aware of the issues our service provider, OpenAI, are having which may cause issues generating Show Notes and Animated Clips. We are actively monitoring their status page.
- resolved Jun 10, 2025, 07:51 PM UTC
The issue with our service provider, OpenAI, has been resolved. Please let us know if you experience any further issues.
Major May 28, 2025 Service interruption 3m Studio/ Dashboard, Recording upload and processing, Editor
Started May 28, 2025, 03:05 PM UTC· resolved May 28, 2025, 03:08 PM UTC
- investigating May 28, 2025, 03:05 PM UTC
We are currently investigating this issue.
- resolved May 28, 2025, 03:08 PM UTC
This incident has been resolved.
Minor May 27, 2025 intermittent issues across the platform 41m Studio/ Dashboard, Editor
Started May 27, 2025, 01:44 PM UTC· resolved May 27, 2025, 02:25 PM UTC
- investigating May 27, 2025, 01:44 PM UTC
We are currently investigating this issue.
- resolved May 27, 2025, 02:25 PM UTC
The issue has been resolved, please let us know if you experience any further issues.
Minor November 17, 2024 Issue Resolution Update 9m Studio/ Dashboard
Started Nov 17, 2024, 04:14 PM UTC· resolved Nov 17, 2024, 04:23 PM UTC
- investigating Nov 17, 2024, 04:14 PM UTC
Some people are experiencing a slowness issue and are actively investigating. Click 'Subscribe to Updates' at the top right of this page to receive status updates up until the resolution of the issue.
- resolved Nov 17, 2024, 04:23 PM UTC
The issue with slowness has been resolved, please let us know if you experience any further issues.