RiversideFM had 17 outages in the last 2 years totaling 52h 28m of downtime — averaging 0.7 incidents per month.
There were 17 RiversideFM outages since October 25, 2024 totaling 52h 28m of downtime. Each is summarised below — incident details, duration, and resolution information.
Some people are experiencing an issue with accessing the project page and we are actively working on resolving it.
This incident has been resolved.
Some people are experiencing an issue with connecting the studio and we are actively working on resolving it.
We are continuing to investigate this issue.
We are continuing to investigate this issue.
The issue with connecting to the studio has been resolved, please let us know if you experience any further issues.
We’re aware of an issue affecting video exports in the editor. Exporting may take longer than normal. Our team has identified the root cause and is working on a fix.
The issue with the Editor taking longer to export has been resolved. Please let us know if you experience any further issues.
We’re aware of an issue causing Transcriptions to take longer than usual to process, and we’ve identified the root cause Our team is actively working on a fix.
The issue with Transcriptions has been resolved, please let us know if you experience any further issues.
We’re aware of an issue causing recordings and transcriptions to take longer than usual to process, and we’ve identified the root cause Our team is actively working on a fix.
This incident has been resolved.
We’re aware that some users are experiencing issues joining the studio from the lobby and have identified the root cause. The team is actively working on a fix. You can click “Subscribe to Updates” at the top right of this page to receive status updates until the issue is fully resolved.
We are continuing to work on a fix for this issue.
The issue with joining the studio from the lobby has been resolved, please let us know if you experience any further issues.
We’re aware of an issue causing slower clip exports. Files will export successfully, but it may take longer than usual. We’re actively working on a fix.
The issue with slower clip exports has been resolved, please let us know if you experience any further issues.
Some people are experiencing an issue with Publishing from Riverside to Spotify and are actively investigating. Click 'Subscribe to Updates' at the top right of this page to receive status updates up until the resolution of the issue.
This incident has been resolved.
Some users are currently experiencing issues accessing the studio and dashboard. Our team is actively working to resolve this immediately.
We are monitoring the issue.
The issue with accessing the studio and dashboard has been resolved, please let us know if you experience any further issues.
We’re aware of an issue with AWS that is currently affecting the recording and processing of sessions. Our team is actively investigating and closely monitoring the situation.
Due to an issue with AWS, recording processing times will take longer than usual. Our team is closely monitoring the situation.
An issue with AWS is currently affecting the ability to live stream and host webinars. You can continue to record in the studio, but please note recording processing times will take longer than usual. Our team is closely monitoring the situation.
The issue with AWS affecting recording processing times has been resolved, please let us know if you experience any further issues.
Some users are experiencing an issue with accessing the studio and we’re working to resolve it.
This incident has been resolved.
Some users are experiencing longer-than-usual Export times and we are actively investigating. Click 'Subscribe to Updates' at the top right of this page to receive status updates up until the resolution of the issue.
The issue has been resolved, please let us know if you experience any further issues.
We're currently aware of issues on Spotify's side that are impacting Riverside features connected to Spotify. This includes logging in via Spotify (SSO), and uploading or sharing content directly to Spotify. These features and functionalities will become available again once the issue is resolved by Spotify.
The issue with logging in via Spotify, and uploading or sharing content directly to Spotify has been resolved, please let us know if you experience any further issues.
We are aware of the issues our service provider, OpenAI, are having which may cause issues generating Show Notes and Animated Clips. We are actively monitoring their status page.
We are aware of the issues our service provider, OpenAI, are having which may cause issues generating Show Notes and Animated Clips. We are actively monitoring their status page.
The issue with our service provider, OpenAI, has been resolved. Please let us know if you experience any further issues.
We are currently investigating this issue.
This incident has been resolved.
We are currently investigating this issue.
The issue has been resolved, please let us know if you experience any further issues.
Some people are experiencing a slowness issue and are actively investigating. Click 'Subscribe to Updates' at the top right of this page to receive status updates up until the resolution of the issue.
The issue with slowness has been resolved, please let us know if you experience any further issues.