Rival5 incident

Brief Service Interruption on Subset of Infrastructure

Minor Resolved View vendor source →

Rival5 experienced a minor incident on October 3, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 04:15 PM UTC
Resolved
Oct 03, 2025, 04:15 PM UTC
Duration
—
Detected by Pingoru
Oct 03, 2025, 04:15 PM UTC

Update timeline

  1. resolved Oct 03, 2025, 04:15 PM UTC

    Type: Incident Duration: 20 minutes Affected Components: RCom Unified Communications Hosted PBX Instances Oct 3, 16:15:00 GMT+0 - Investigating - Hello, we are investigating a brief service interruption on a subset of infrastructure comprising our RCom Hosted PBX instances. Oct 3, 16:35:00 GMT+0 - Resolved - Affected hosts and systems comprising our infrastructure have been re-initalized within our core virtualization platform and service availability should be restoring. As of this notification at 11:35, all affected instances are now back in service and have returned to normal device registration levels.