Rival5 experienced a minor incident on October 24, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 24, 2025, 02:37 PM UTC
Type: Incident Duration: 2 hours and 4 minutes Affected Components: RCom Unified Communications Hosted PBX Instances Oct 24, 16:40:37 GMT+0 - Resolved - We have resolved the issues with the affected virtualization node within our network that the affected customers instances are housed on. These customers have submitted tickets with our team and will be updated accordingly in the respective channels. Thank you for your patience and understanding. Oct 24, 14:37:00 GMT+0 - Investigating - Intermittent service interruption. We are experiencing intermittent service interruptions. This is only affecting a few customers, and we are aware of the issue. Our team is researching the cause and working to resolve the issue.