Rival5 incident

Brief Service Interruption on Subset of Infrastructure

Minor Resolved View vendor source →

Rival5 experienced a minor incident on October 3, 2025, lasting 20m. The incident has been resolved; the full update timeline is below.

Started
Oct 03, 2025, 04:15 PM UTC
Resolved
Oct 03, 2025, 04:35 PM UTC
Duration
20m
Detected by Pingoru
Oct 03, 2025, 04:15 PM UTC

Update timeline

  1. investigating Oct 03, 2025, 04:15 PM UTC

    Hello, we are investigating a brief service interruption on a subset of infrastructure comprising our RCom Hosted PBX instances..

  2. resolved Oct 03, 2025, 04:35 PM UTC

    Affected hosts and systems comprising our infrastructure have been re-initalized within our core virtualization platform and service availability should be restoring. As of this notification at 11:35, all affected instances are now back in service and have returned to normal device registration levels..