Rival incident
US CX - investigating issues with application performance and response times.
Rival experienced a major incident on May 22, 2025 affecting Recruiting UI and CX UI, lasting 2h 48m. The incident has been resolved; the full update timeline is below.
Affected components
Recruiting UICX UI
Update timeline
- investigating May 22, 2025, 03:28 AM UTC
We are currently investigating an issue with our CX application in our US region.
- investigating May 22, 2025, 03:30 AM UTC
We are continuing to investigate this issue.
- resolved May 22, 2025, 06:16 AM UTC
This incident has been resolved.