Rival incident

Rival Recruit - CA1 (Canada/International)

Critical Resolved View vendor source →

Rival experienced a critical incident on March 14, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2024, 02:47 PM UTC
Resolved
Mar 14, 2024, 02:47 PM UTC
Duration
—
Detected by Pingoru
Mar 14, 2024, 02:47 PM UTC

Update timeline

  1. resolved Mar 14, 2024, 04:10 PM UTC

    We observed multiple component failures that led to Rival Recruit being offline for all non-US customers.

  2. postmortem Mar 14, 2024, 05:07 PM UTC

    We discovered a race condition during the application deployment that can impact the proper startup after a process restart. The issue was investigated and remediated in our deployment automation.