Rival experienced a critical incident on March 29, 2024, lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 29, 2024, 08:37 PM UTC
All US-based services impacted.
- identified Mar 29, 2024, 08:41 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 29, 2024, 08:41 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Mar 29, 2024, 08:46 PM UTC
Our data center provider has repaired an issue on their infrastructure and the Rival services are again online. Our equipment operated normally during the outage.
- monitoring Mar 29, 2024, 08:47 PM UTC
We are continuing to monitor for any further issues.
- resolved Mar 29, 2024, 10:48 PM UTC
All systems have been verified and all monitoring has been reset back to normal.