Rival experienced a major incident on July 27, 2024 affecting Recruiting UI and CX UI and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.
Affected components
Recruiting UICX UIePosting UIiPostings UIRecruiting API
Update timeline
- investigating Jul 27, 2024, 05:14 AM UTC
The Rival Recruit application in US1 datacenter is offline due to an unschedule database outage during node failover. Our team is focused on recovering the application after verifying the backup node is functional.
- resolved Jul 27, 2024, 05:36 AM UTC
The US database failover has been completed. The team will perform an RCA to understand what lead to the failover and why it was not successfully completed.