Rival incident

Learning UI - intermittent performance issues

Major Resolved View vendor source →

Rival experienced a major incident on September 9, 2024 affecting Learning UI, lasting 3h 4m. The incident has been resolved; the full update timeline is below.

Started
Sep 09, 2024, 04:50 PM UTC
Resolved
Sep 09, 2024, 07:55 PM UTC
Duration
3h 4m
Detected by Pingoru
Sep 09, 2024, 04:50 PM UTC

Affected components

Learning UI

Update timeline

  1. monitoring Sep 09, 2024, 04:50 PM UTC

    We have observed partial outages with our Learning UI application for US customers. The team has identified the underlying cause and are continuing to monitor the application.

  2. resolved Sep 09, 2024, 07:55 PM UTC

    We have resolved the current performance issues and are planning on releasing an update to the Learning application in all environments in the immediate future.