Rival incident

Recruit CX - intermittent application issues

Major Resolved View vendor source →

Rival experienced a major incident on September 16, 2024 affecting CX UI, lasting 2h 13m. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2024, 06:40 PM UTC
Resolved
Sep 16, 2024, 08:54 PM UTC
Duration
2h 13m
Detected by Pingoru
Sep 16, 2024, 06:40 PM UTC

Affected components

CX UI

Update timeline

  1. investigating Sep 16, 2024, 06:40 PM UTC

    We have observed partial outages with our CX UI application for US customers. We are working to determine the underlying cause and are continuing to monitor the application.

  2. resolved Sep 16, 2024, 08:54 PM UTC

    This incident has been resolved.