Rival incident

Recruit CX application outage in US region

Critical Resolved View vendor source →

Rival experienced a critical incident on January 27, 2025 affecting CX UI, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 09:08 PM UTC
Resolved
Jan 27, 2025, 09:47 PM UTC
Duration
39m
Detected by Pingoru
Jan 27, 2025, 09:08 PM UTC

Affected components

CX UI

Update timeline

  1. investigating Jan 27, 2025, 09:08 PM UTC

    We are currently experiencing an outage with our CX application.

  2. investigating Jan 27, 2025, 09:12 PM UTC

    We are continuing to investigate this issue.

  3. identified Jan 27, 2025, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Jan 27, 2025, 09:47 PM UTC

    This incident has been resolved.