Riskified incident

Control Center: Orders not displaying in real time

Minor Resolved View vendor source →

Riskified experienced a minor incident on December 14, 2024, lasting 4h 23m. The incident has been resolved; the full update timeline is below.

Started
Dec 14, 2024, 06:23 PM UTC
Resolved
Dec 14, 2024, 10:46 PM UTC
Duration
4h 23m
Detected by Pingoru
Dec 14, 2024, 06:23 PM UTC

Update timeline

  1. resolved Sep 01, 2025, 09:50 AM UTC

    We are experiencing an issue where order statuses are not properly displayed in the Control Center. Components: Control Center Impact: Order status display delay Order decisions and notifications are not affected. Timeline: • December 14, 2024 6:23PM UTC - [Investigating] Status display issue detected • December 14, 2024 7:15PM UTC - [Identified] Root cause identified, fix in progress • December 14, 2024 10:46PM UTC - [Resolved] Order statuses displaying correctly