Rippling experienced a minor incident on November 19, 2024 affecting Rippling App, lasting 19h 51m. The incident has been resolved; the full update timeline is below.
Affected components
Rippling App
Update timeline
- identified Nov 19, 2024, 09:07 PM UTC
Users are unable to verify their email address when accepting an invitation to Rippling. We've identified the issue and are working on a fix.
- monitoring Nov 19, 2024, 10:56 PM UTC
A fix has been implemented and we're monitoring the results.
- monitoring Nov 19, 2024, 11:01 PM UTC
For affected users who need to continue accepting an invitation, please try again. For those who received several delayed emails with verification codes, please ignore them as they are no longer valid and request a new verification code.
- resolved Nov 20, 2024, 04:58 PM UTC
This incident has been resolved.