Rippling incident

Site access issues

Critical Resolved View vendor source →

Rippling experienced a critical incident on January 31, 2025 affecting Rippling App, lasting 36m. The incident has been resolved; the full update timeline is below.

Started
Jan 31, 2025, 06:02 AM UTC
Resolved
Jan 31, 2025, 06:39 AM UTC
Duration
36m
Detected by Pingoru
Jan 31, 2025, 06:02 AM UTC

Affected components

Rippling App

Update timeline

  1. investigating Jan 31, 2025, 06:02 AM UTC

    We are currently investigating this issue.

  2. monitoring Jan 31, 2025, 06:06 AM UTC

    There were database load issues affecting site performance. The site is operational again, and we are monitoring performance.

  3. resolved Jan 31, 2025, 06:39 AM UTC

    This incident has been resolved.