Rippling incident

New device ordering is temporarily down due to ongoing issues with our partner Ingram Micro.

Notice Resolved View vendor source →

Rippling experienced a notice incident on July 9, 2025 affecting Devices app, lasting 6h 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2025, 05:29 PM UTC
Resolved
Jul 09, 2025, 11:59 PM UTC
Duration
6h 29m
Detected by Pingoru
Jul 09, 2025, 05:29 PM UTC

Affected components

Devices app

Update timeline

  1. investigating Jul 07, 2025, 09:47 PM UTC

    Due to a cybersecurity incident affecting our partner, Ingram Micro, we have temporarily disabled new device ordering. Our security team is closely partnering with Ingram Micro to fully understand the scope of the incident and any potential impacts to our customers. As of now, we have not confirmed any impact to Rippling customers. You can find more information about the incident here: https://www.businesswire.com/news/home/20250705035732/en/Ingram-Micro-Issues-Statement-Regarding-Cybersecurity-Incident

  2. monitoring Jul 09, 2025, 05:29 PM UTC

    Ingram Micro's systems are now functional. We are continuing to monitor for any further issues.

  3. monitoring Jul 09, 2025, 05:32 PM UTC

    Ingram Micro's systems are now functional. We are continuing to monitor for any further issues.

  4. monitoring Jul 09, 2025, 05:32 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Jul 09, 2025, 11:59 PM UTC

    This incident has been resolved.