RIPE Network Coordination Centre incident

Problems with RIPE NCC Access

Major Resolved View vendor source →

RIPE Network Coordination Centre experienced a major incident on August 22, 2025 affecting RPKI Dashboard and LIR (Member) Portal and 1 more component, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2025, 07:04 AM UTC
Resolved
Aug 22, 2025, 07:18 AM UTC
Duration
13m
Detected by Pingoru
Aug 22, 2025, 07:04 AM UTC

Affected components

RPKI DashboardLIR (Member) PortalRIPE NCC AccessPilot (RPKI)

Update timeline

  1. investigating Aug 22, 2025, 07:15 AM UTC

    We are currently investigating this issue.

  2. investigating Aug 22, 2025, 07:27 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 22, 2025, 08:33 AM UTC

    This incident has been resolved.

  4. postmortem Aug 25, 2025, 01:50 PM UTC

    Post-mortem: RIPE NCC Access incident — 22 August 2025 From 07:04 to 07:18 UTC on Friday, 22 August 2025, RIPE NCC Access experienced degraded performance. Some requests timed out, including for the RPKI Dashboard. The cause was an internal application that sent too many concurrent requests; a batch job ran from 07:00 to 07:18 UTC. By the time we identified the cause, the batch had completed and service had recovered. We will improve our detection and response so we can mitigate similar incidents faster.