RIPE Network Coordination Centre incident

Intermittent issues with my.ripe.net and RPKI dashboard due to issues with underlying authentication system

Minor Resolved View vendor source →

RIPE Network Coordination Centre experienced a minor incident on September 21, 2025 affecting RPKI Dashboard and LIR (Member) Portal, lasting 7h 18m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2025, 11:35 AM UTC
Resolved
Sep 21, 2025, 06:53 PM UTC
Duration
7h 18m
Detected by Pingoru
Sep 21, 2025, 11:35 AM UTC

Affected components

RPKI DashboardLIR (Member) Portal

Update timeline

  1. investigating Sep 21, 2025, 11:35 AM UTC

    We are currently investigating this issue.

  2. monitoring Sep 21, 2025, 11:44 AM UTC

    The underlying authentication system has recovered. We are monitoring the situation.

  3. resolved Sep 21, 2025, 06:53 PM UTC

    This incident has been resolved.

  4. postmortem Sep 30, 2025, 02:29 PM UTC

    After we have moved our NFS mount to a different provider, we noticed interruptions in accessing it. This also caused interruptions in accessing the authorisation service. After the NFS issue was resolved, authorisation service also recovered.